Referrals

Self-referrals

You can contact us directly to discuss getting support from any of OSARCC’s services (self-referral).

For the helpline and email services, there is no need to do anything other than call or email us on 01865 726295/support@osarcc.org.uk.

For face-to-face services (support groups, advocacy, and counselling):

  • You will need to complete a self-referral form to tell us a little bit more about yourself and your situation. You can download the form here.
  • Return the form to us at referrals@osarcc.org.uk (or if you prefer, you can call us and complete the form over the phone).
  • We will be in touch within five working days after receiving your form.
  • We will give you more information about our services, and discuss the next steps with you (either arranging a meeting or being placed on a waiting list).

If you have any questions or would like to complete the form over the phone, then please call the OSARCC office on 01865 725311. If you are not sure which service is right for you, then you are welcome to call us and talk through your options.

Please note: We are currently not taking any more referrals onto our Counselling or Support Group waiting lists. If you are interested in accessing these services then we would ask that you contact us in September when will be able to give you more information about whether we are open for referrals again.

If it would be helpful to you, we could provide information on other counselling and support groups services in Oxfordshire.

If you need emotional support in the meantime, then you are very welcome to contact our helpline and email support services.

 

Third-party referrals

We can take third-party referrals from professionals working with clients who may wish to access OSARCC’s face-to-face services. We only take referrals if the explicit permission of the client is obtained before a referral is made.

For referrals into our face-to-face services:

  • Please fill out a third party referral form, which you can download here.
  • Return it to us at referrals@osarcc.org.uk
  • We will acknowledge receipt and contact the client within five working days to discuss next steps.
  • We will contact you again to give you the outcome of the referral.

You can also contact the OSARCC office on 01865 725311 for more information or to make a referral by phone.

If you are not sure what OSARCC can offer your client, or whether there are other services which may be more appropriate, you are welcome to contact us for confidential advice and signposting.

Access to our helpline and email services is by self-referral only, but please feel free to give the details of these services to your clients as and when is appropriate. 

 

Referral forms

Self-referral form

Third party referral form